Residential Services 

GUARANTEED ODOR CONTROL (G.O.C.) INCLUDES:

Do you have Unwanted Odor Problems? 

We can treat a variety of odor problems such as but not limited to:

Ø  Curry and Food Odors

Ø  Smoke Odors

Ø  Musty Odors

Ø  Dog and Cat Urine Odors

Depending on the source of the odor will depend on how we treat the odor problem. 

For example:

Smoke Odors are treated with a fog type treatment.  Smoke rises and is found on the walls, ceiling and in the ventilation system.  The carpet needs to be cleaned to remove the tar residue left behind from smoking.

Dog and Cat Odors are treated from the carpet and/or pad only. 

Odors that are treated from the carpet and/or pad involve a series of steps for guaranteed odor elimination.  A technician pulls the carpet back to expose the padding. If the padding is affected with the urine, it must be removed and replaced with new padding.  If the subfloor is affected, we must apply a sealant.  New padding is installed and the back and front of the carpet is treated with an acid to open up the urine salts.  Then an enzyme is added to complete the process by neutralizing the contamination allowing it to be broken down so it can be extracted out of the carpet.

Problems can occur by cleaning over pet urine only without doing a complete GOC procedure. Pet urine salts are sticky and cannot be removed by adding water or steam cleaning.  Steam cleaning using HOT water activates the urine salts and increases the intensity of the odor.  This odor depending on how far it’s affected into the floor may go away after cleaning or may persist more intensely after cleaning.  The only way to guarantee removal of the odor is to do a complete GOC on the area.

Topical Treatment Only for Pet Urine is available.  Upon request, we can treat only the top portion of the carpet with the acid/enzyme treatment.  The acid will only break down the urine that it can physically treat upon contact and allow that portion to be removed from the top of the carpet.  We cannot guarantee this service since we are not treating the actually source (pad/subfloor) of the odor.  A lot of homeowners will try this option first as it is less expensive.

Contact us today for guaranteed odor control done the right way -- the Magic Carpet way!